Shipping policy
Processing Time
All orders are processed and shipped within 1–2 business days (Monday–Friday, excluding public holidays) after payment confirmation. During peak periods, processing times may be slightly longer.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can track your shipment directly on the DHL or Deutsche Post website.
Shipping Delays
We are not responsible for delays caused by the carrier, force majeure, or incomplete delivery addresses provided by the customer. If you have any questions about your order, please contact us.